At Deeventures, we aim for satisfaction with every service. Please read this refund policy carefully.
1. Cryptocurrency transactions
Because of the nature of blockchain-based transfers, refunds are generally not available once a transaction has been initiated and completed on our platform. Always verify amounts, wallet addresses and network details before you confirm.
2. Bill payment services
Refunds for airtime, data, electricity, cable or similar payments may be considered on a case-by-case basis if there was a processing error or the benefit did not reach the intended recipient. Contact support promptly with your transaction reference and supporting details.
3. How to contact us
If you believe you are entitled to a refund or have questions about this policy, email support@deeventures.com.ng or use our contact page. We will review your request and respond in line with our procedures.
This policy is intended to provide clarity and fairness. Thank you for choosing Deeventures.
